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A New Civil Right: telecommunications equality for deaf and hard of hearing Americans
When three deaf men in the 1960s invented and sold TTYs, the first teletypewriting devices that allowed deaf people to communicate by telephone, they started a telecommunications revolution for deaf people throughout America. A New Civil Right: Telecommunications Equality for Deaf and Hard of Hearing Americans chronicles the history of this movement, which lagged behind new technical developments decades after the advent of TTYs. In this highly original work, Author Karen Peltz Strauss reveals how the paternalism of the hearing-oriented telecommunications industries slowed support for technology for deaf users. Throughout this comprehensive account, she emphasizes the grassroots efforts behind all of the eventual successes. A New Civil Right recounts each advance in turn, such as the pursuit of special customer premises equipment (SCPE) from telephone companies; the Telecommunications Act of 1982 and the Telecommunications Accessibility Enhancement Act of 1988 and the 1990 Americans with Disabilities Act, which required nationwide relay telephone services for deaf and hard of hearing users. Strauss painstakingly details how all of these advances occurred incrementally, first on local and state levels, and later through federal law. It took exhaustive campaigning to establish 711 for nationwide relay dialing, while universal access to television captioning required diligent legal and legislative work to pass the Decoder Circuitry Act in 1990. The same persistence resulted in the enactment of the Telecommunications Act of 1996, which required all off-the-shelf communications equipment, including new wireless technology, to be readily accessible to deaf users.
A Phone of Our Own
In 1964, of the more than 85 million telephones in the United States and Canada, less than one percent were used regularly by deaf people. If they didn't ask their hearing neighbors for help, they depended upon their hearing children, some as young as three years old, to act as intermediaries for business calls or medical consultations. In that same year, three enterprising deaf men, Robert H. Weitbrecht, James C. Marsters, and Andrew Saks, started the process that led to deaf people around the world having an affordable phone system that they could use. Weitbrecht, a successful physicist with the Stanford Research Institute, had been experimenting with a teletypewriter (TTY) used with shortwave radios. When Marsters, a prominent deaf orthodontist, met Weitbrecht and saw his TTY, he immediately suggested the possibility of resolving deaf people's decades-long struggle to have access to telecommunications without relying totally upon hearing people as go-betweens. Andrew Saks brought his business acumen to the group, which soon set to work overcoming the daunting problems they faced. Harry G. Lang's A Phone of Our Own: The Deaf Insurrection Against Ma Bell tells how these three men collaborated to solve the technical difficulties of developing a coupling device for TTYs that would translate sounds into discernible letters. More remarkably, and with the help of an expanding corps of Deaf advocates, they successfully assaulted the American Telephone and Telegraph Company (AT&T), which in its efforts to protect its monopoly, smashed old TTYs to keep them from being used for potentially competitive purposes. The Federal Communications Commission (FCC) also resisted efforts to build a telephone system for deaf people that was available, affordable, portable, and fully accessible. Lang recounts in vivid terms how many other Deaf individuals and groups from all walks of life joined Weitbrecht, Marsters, and Saks against these forces. A Phone of Our Own is an entertaining and engrossing story of how they fought and won, and changed the world for the better for deaf people everywhere.
Turn on the Words!: Deaf Audiences, Captions, and the Long Struggle for Access
The story of how captioning came into the lives of deaf and hard of hearing people has not been told with any detail, though captions are one of the greatest technological advancements in the effort to improve access to films, television, and other video content for both deaf and hearing audiences. In Turn on the Words!, Harry G. Lang documents the struggles and strategies over nearly a century to make spoken communication accessible through the use of captioning technology. Lang describes the legislation, programs, and people who contributed great ingenuity and passion over decades to realize widespread access to captions, one breakthrough at a time. He also chronicles the resistance to captioned films from Hollywood studios and others, and the Deaf and hearing activists who championed the right to access. Deaf, hard of hearing, disabled, and English-as-a-second-language audiences now experience improved access to the educational, occupational, and cultural benefits of film and television programming. The struggle continues as deaf audiences advocate for equal access in a variety of settings such as movie theaters and online video-sharing platforms. This is a history of technological innovation, as well as a testament to the contributions of the Deaf community to the benefit of society as a whole.
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