RIT Libraries has the Sorenson videophone app installed on its computers, 1st floor. Instructions for using the retractable webcam is here.
The Sorenson videophone and the app allow DHH persons and speaking/hearing persons to communicate over the phone using a sign language operator who is visible on the screen and sign to voice/voice to sign for both parties.
Other services are individualized for the DHH person: for example, some DHH persons prefer to speak for themselves and can choose that option; there are Spanish services and options for the DB user. Speaking/hearing persons and DHH signing persons can call each other using the videophone user's phone number, and the sign language operator will appear. This is a free service for all involved parties.
The user must have a Sorenson videophone number to use the videophone app. You can register for a videophone number for free. There are several Sorenson products: nTouch videophone app for laptops and mobile devices and a videophone device.
The free Wavello app is also available for speaking/hearing persons who wish to be on the screen with the interpreter and DHH signing person. The DHH person will invite the speaking/hearing person to join a Wavello call.
If you are using Zoom or Google Meet conference calls, the DHH videophone user can dial in the number for the meeting on the nTouch device. The Sorenson relay interpreter will call into the meeting via audio and interpret for all parties.
Look for the Sorenson nTouch app on the desktop or navigate to find the application by clicking on the windows menu icon in the left-hand corner where you can find all of the installed software programs.
1. Click on the InTouch app.
2. A screen will come up: fill in your Sorenson videophone number.and password.
3. Login, and make your phone call.
4. Log out of the app when done.
5. The User Guide manual is available for more details on how to use the app.
Look for the Sorenson nTouch app on the desktop or use the Finder menu to look for the app.
1. Click on the nTouch app.
2. A screen will come up; Fill in your videophone number and password.
3. Login, and make your phone call.
4. Log out of the app when done.
5. The User Guide manual is available for more details on how to use the app.
Use of RIT resources is reserved for current RIT students, faculty
and staff for academic and teaching purposes only.
Please contact your librarian with any questions.
