Zoom Meetings: Host Perspective---Deaf Tips: Before & During: Captioning and Transcription Zoom Settings

Last Updated: Nov 3, 2023 1:37 PM

Before: Getting Ready: Captioning and Transcription Zoom Settings

Captions and transcripts help not only the DHH individual but also the interpreter. All can follow the terms that are being used and review the captions and transcripts for study and review. Interpreters often like to review their translations of meetings for PD. Helpful tip: Move the interpreter tile to the bottom of the screen above the transcription/captions to easily view both.  

Enabling and Saving Closed Captioning and Transcription 

  • Sign in to  Zoom.
  • In the navigation panel, click Settings.
  • Click the Meeting tab.
  • Under In Meeting (Advanced), verify that Closed captioning is enabled

    Additional features-Select these: 
  • Allow use of caption API Token to integrate with 3rd-party Closed Captioning services
  • Enable live transcription service to transcribe meeting automatically

Allow viewing of full transcript in the in-meeting side panel.

Enable save captions

  • Sign in to the Zoom

  • In the navigation panel, click Settings.

  • Click on the Meeting tab.

  • To enable Save Captions, click the toggle. 

Enable the audio transcript 

  • Sign in to the Zoom

  • In the navigation menu, click Settings.

  • Navigate to the Cloud recording option on the Recording tab and verify that the setting is enabled

  • In the Advanced cloud recording settings, click the Audio transcript checkbox to enable it, then click Save to confirm the change. 

    Differences between Captionist and Transcription

  • A 3rd party captionist is hired to type captions, so the captions are more accurate as compared to a transcript.
  •  Or you can assign someone to type captions during a meeting but they are not professionals, so you may not get accurate captions.
  • errors in live running transcriptions  - transcription doesn't catch voice with an accent, specialized terminology etc}
  • TIPassign someone to edit/"fix" the transcript afterward

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